Job Opening

Training Specialist

Job Industry Computer Software
Job Type Full-Time
Experience Level Associate
Date Posted 2020-09-16
Job Location Pasig
Company Information Transec BPO
One Corporate Centre, Ortigas
Pasig, Metro Manila, Metro Manila
At Transec, we understand that selecting the right people is the heart of our business and of our clients.

Believing in hiring for attitude, we put a strong emphasis in developing our people's skills, maximizing their potential to drive results and honing them for career acceleration. Being a small business enterprise with an exponential future growth, Transec offers opportunities to those who want to make an impact and be a part of a team with recognizable accomplishments.

Join us to be part of a growing team!
Job Qualifications Why Apply for This Position?
• Competitive salary package
• Fixed schedule and consecutive rest days
• Real work-life balance

Job Objective
To develop and maintain product documentation and execute a strategic training plan to meet overall company objectives.

Essential Job Functions:
• Create, organize, and maintain Help Center articles, product tutorials, talk tracks and canned responses to ensure they are accurate and up to date with the company’s continuous release cycle.
• Provide training and certification to internal team members.
• Deeply learn the company’s products and services.
• Track, measure, and fill out metrics with high degree of accuracy and speed.
• Communicate directly with our client on a regular basis.

Skills & Qualifications:
• Bachelors/College Degree in any field; IT-related course is preferred.
• Must have at least 2 years work experience as a corporate or product trainer in the BPO industry.
• Effective communicator with excellent speaking and writing skills in English.
• Ability to write on a technical capacity is a plus.
• Knowledge in Google Apps, Salesforce and Jira is a huge plus.
• Willing to work night or graveyard shifts.

Company perks we offer:
• Competitive salary package
• Fixed schedule and consecutive rest days
• Life Insurance
• Medical and dental benefit
• Paid leaves
• All-expense-paid team events
• Career growth (Transec focuses on internal promotion)
• Real work-life balance
• Productive yet low-stress work environment
• Open door policy

DISCLAIMER: As much as we would like to get in touch with every one for showing interest in this job opening, we would only be able to reach out to shortlisted candidates. Thank you.
Go back to list of jobs
Upload your resumé here and let employers find you.