Job Opening

Call Center Representatives - Automobile Account in Malabon City

Job Type Full Time
Date Posted 2017-12-07
Job Location Malabon
Company Information Altura Teleservices
6th floor of West Insula Building, West Avenue, Quezon City
Quezon City, Metro Manila
1101
Website: https://altura-teleservices.com/
Welcome to Altura Teleservices
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Altura Teleservices is one of the fastest growing IT-enabled BPO solutions start-up companies today. We are committed to the goal of providing top-quality and cost-efficient campaign programs and pert services that will allow corporations to achieve growth and increase profitability.
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The company achieves functional efficiency by delivering seamless alternatives through consulting and search engine optimization services. With highly skilled and innovative employees, our clients are always guaranteed of exceptional work quality and performance as the company is focused on providing devoted and notable quality outputs for industry specialists. We provide quality inbound voice services across several industries including sales, customer service, query handling, billing and collections, technical support, email and chat services. We also provide outbound services like, B2C and B2B customer acquisition, lead generation, win back programs, tele surveys, customer loyalty programs, welcome calls, service satisfaction follow-ups, database enhancements, and sales verification.
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Careers
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We are currently hiring for Customer Service Representatives and Technical Support Representatives. Please see below for the qualifications and job description of the position:Altura Teleservices is one of the fastest growing IT-enabled BPO solutions start-up companies today. We are committed to the goal of providing top-quality and cost-efficient campaign programs and pert services that will allow corporations to achieve growth and increase profitability.

The company achieves functional efficiency by delivering seamless alternatives through consulting and search engine optimization services. With highly skilled and innovative employees, our clients are always guaranteed of exceptional work quality and performance as the company is focused on providing devoted and notable quality outputs for industry specialists. We provide quality inbound voice services across several industries including sales, customer service, query handling, billing and collections, technical support, email and chat services. We also provide outbound services like, B2C and B2B customer acquisition, lead generation, win back programs, tele surveys, customer loyalty programs, welcome calls, service satisfaction follow-ups, database enhancements, and sales verification.

Through its technological solutions, quality assurance programs, and steadfast commitment to customer service excellence, Altura Teleservices is a specialist when it comes to inbound call center experiences. Our agents undergo a rigid training process assuring their success. By implementing a well-planned, and comprehensive training program, our agents are equipped with the right skills and knowledge to accomplish their tasks and ensures the success of the program.

Altura Teleservices embraces technology as it implements an integrated call management system that allows real-time, online program monitoring and statistical data for evaluation. This results in effective coaching and management of our agents that produces excellent, quality performance and tangible results for our clients’ business.
Job Description Call Center Representatives - Automobile Account in Malabon City . . What will you do? . • Follow-up and make scheduled call backs to customers where necessary; • Stay current with program info, changes and revisions • Gives the responses to users by distinguishing difficulties; finding resolutions; driving user with restorative methods. Boosts user individual references by producing and managing documents. • Participates in progress of user instruction systems by figuring out understanding problems; advising training language. • Accommodates client problems by proposing tools and processes. . . Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below: . Hotel/Airline Reservations Specialists for vocational course graduates with or without call center experience . Nursing graduates for our healthcare accounts . Financial Account Executives for business course graduates with experience in the related field . Technical Support Representatives for IT Related course graduates
Job Qualifications Who's suitable for the job? Please see below:
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• Must have atleast a High School diploma
• Atleast 18 years old
• Self-motivated
• Good English conversational skills
• Team Player
• Requires minimum supervision
Compensation 23000
Number of Job Opening 35
Highest Education Attainment At least Vocational Graduate
How to apply to this job APPLY NOW!!!
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lnterested applicants please send your resumes with your updated contact number to apply@altura-teleservices.com or you could also text us at 0905.863.5196 and follow this format:
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Full Name/Address/WEBSITE (eg. Tricia Gerardo/Laguna/WEBSITE).
Contact Info Gail
Contact Phone : 09058635196 Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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